During these unprecedented times, Pan Pacific Cares is our pledge to you, to give you a peace of mind as you stay and dine with us globally.

We have undertaken the following precautionary measures at our hotel:

• We have stepped up on the disinfection of public spaces and guestrooms, and have made hand sanitisers available.
• All guests are required to complete health declaration questions during check-in.
• As a precaution, our employees are taking temperatures twice daily and are constantly reminded to adopt good personal hygiene practices.
• Mandatory temperature test for all guests at the hotel entrance upon visiting the hotel.

Here are some ways to keep safe from COVID-19:

• All guests are required to complete health declaration questions during check-in.
• Clean your hands often by using soap and water, or an alcohol-based hand rub.
• Maintain a safe distance from anyone who is coughing or sneezing.
• Avoid touching your eyes, nose or mouth.
• Cover your nose and mouth with your bent elbow or a tissue when you cough or sneeze.
• If you have a fever, cough and difficulty breathing, seek medical attention immediately.

Cancellation must be received more than 24 hours prior to arrival to avoid a penalty fee.

During these unprecedented times, Pan Pacific Cares is our pledge to you, to give you a peace of mind as you stay and dine with us globally. Find out more about Pan Pacific Cares here.

The types of accommodation at Pan Pacific Suzhou include:

• King Room
• Twin Room
• Suites

Check-in at Pan Pacific Suzhou is from 2:00 PM, and check-out is until 12:00 PM.

Some of the facilities available include:

• Fitness Centre
• Outdoor Pool
• Children's Playground
• Classic Garden
• Panmen Park (complimentary access to this 4A scenic spot from the hotel)

Pan Pacific Suzhou has a total of 3 restaurants and bars:

• Hai Tien Lo
• Garden Brasserie
• Garden Lounge

Nearby attractions include:

• Panmen Park
• Tiger Hill
• Pingjiang Road
• Suzhou Museum

Complimentary parking is available for all in-house guests.

Yes, Pan Pacific Suzhou has one indoor swimming pool and one outdoor swimming pool.