Enjoy complimentary access to our fitness centre, equipped with the latest treadmills, barbells, cycling machines and more, as you work out surrounded by luscious garden views.

A mahjong recreational facility is also available for your relexation on level one. Bookings can be made in advance through our Concierge Team.

Take a dip regardless of the weather at our Roman-inspired, temperature-controlled indoor swimming pool. Or, lounge by the serene waters of our outdoor pool, set amidst the hotel’s beautiful ancient gardens. For your convenience, a variety of swimwear is available for sale. 

Notice: Please wear swimming cap.

With a comprehensive suite of distinctive services available at your convenience, it is easy to feel right at home at Pan Pacific Suzhou. Should you have any enquiries or require any assistance, just approach our friendly Concierge Team who will gladly assist you at any time of the day.

• 24-hour Concierge
• Travel Services
• Luggage Storage
• Safe Deposit Boxes
• Car Rental
• Laundry/Valet Service
• High Speed Wi-Fi in Public Areas

Our two-level underground parking facility will ensure that your vehicle is well-protected and safe from the elements.

• Two levels of underground parking lots with a total of 180 parking bays
• Charges: RMB10 for the first hour, RMB5 for each additional hour (for non-staying guests)
• Maximum height for vehicles is 1.8m

Pan Pacific Suzhou is deeply committed to fostering a safe and secure environment for all guests. Our hotel is equipped with 24-hour surveillance cameras and security guards, while a secure key-card access system in the Pacific Club Tower provides an additional layer of privacy for your peace of mind.

• 24-hour surveillance
• Secure key-card access to Pacific Club rooms

To ensure that guests with limited mobility enjoy their stay at Pan Pacific Suzhou, various facilities such as accessible toilets and ramps are available. 

• Rooms with accessibility features are located on the second and third floors
• Accessible toilets
• Ramps